The panel that sits beside the Street page you have open - what it shows on a sale and on a lettings property, how to add it to Chrome, and when it opens.

When a move appears on the dashboard, how to order the inventory or check-out report, and what to expect once No Letting Go have booked it.

How managed tenancies reach Inventory Hive on their own, what to do when you book an interim visit in Street, and what happens when the report comes back.

What the cover position means, the buy, cancel and amount lists, linking a policy to its Street property, and why cover is still bought in Vision+ by hand.

Finding the landlord, building the agreement for their service level and portfolio, previewing it, and sending for e-signature or printing for a wet signature.

Ordering the board at instruction, and how it follows the sale by itself afterwards - slip change at sale agreed, collection at completion, and the fall-through decision queue.

Picking the property, checking what came from Street, setting the fee and tie-in, sending for e-signature, and what the dashboard shows afterwards.

The welcome every new applicant is sent in your name, the day-3 list of the ones nobody has referred, the day-5 mortgage referral - and the two ways to opt a client out.

Referring a client to a solicitor or the mortgage advisor, what goes out the moment you submit, and how the status comes back on its own.

Ordering photography for a sale or rental, what the photographer sees, how confirmation and completion come back, and marking the invoice.